At ReachPersona, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use the TraQR platform, ensuring transparency and compliance with data protection regulations.

1. Information We Collect

We collect various types of information to provide and improve our services, including data you provide directly as well as data collected automatically through your interactions:

  • Personal details such as your name, email address, and company information submitted during signup or communication with us.
  • Campaign-specific data uploaded on the TraQR platform, including prospect names, mailing addresses, and campaign parameters.
  • Usage and technical data like browser type, device information, IP address, and interaction logs with our website and emails.
  • QR code scan data from prospects, aiding in tracking engagement and analyzing campaign performance.

2. How We Use Your Information

Your information is used for enhancing and maintaining our services, communication, and compliance purposes:

  • To operate, maintain, and enhance the TraQR platform and ReachPersona services.
  • To customize campaign insights, generate reporting dashboards, and provide meaningful analytics.
  • To provide responsive customer support and manage your inquiries efficiently.
  • To send service-related communications or promotional material strictly with user consent.
  • To comply with legal obligations and protect against misuse.

3. Data Retention and Security

We implement strong security measures to protect your data from unauthorized access, disclosure, or destruction. Personal data is retained only as long as necessary for legitimate business purposes or required by law and securely disposed of thereafter.

4. Sharing of Information

ReachPersona does not sell or lease your personal information. We may share data with trusted partners and service providers who support our operations, such as analytics providers or payment processors, under strict confidentiality agreements.

5. Cookies and Tracking

We use cookies and tracking technologies to improve your browsing experience, analyze traffic, and tailor our services. You can manage or disable cookies via your browser settings at any time.

6. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict use of your personal data. To exercise these rights or withdraw consent, please contact us at support@reachpersona.com.

7. Third-Party Links

Our platform may include links to third-party websites. We are not responsible for their privacy policies or practices. Please review third-party policies before sharing your data.

8. Updates to This Policy

This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. Updates will be posted here with an updated revision date.

9. Contact Us

For any questions or concerns about this Privacy Policy or data practices, please reach out to us at support@reachpersona.com. We are committed to protecting your privacy.